Furnished Quarters is a provider of stylish and fully-equipped temporary furnished apartment rentals. FQ offers one-call access to over 10,000 furnished short-term apartments worldwide and is the largest provider of temporary furnished housing in New York City and Boston.
Development of a management software system benefitting both guests and management.
Furnished Quarters came to Rebel with the idea of providing corporate guests with a mobile travel diary application where they could share personal experiences, restaurant recommendations, local amenities and services with other guests. But after careful assessment, Rebel determined that there were other options that would be a better value-add for guests while at the same time improving internal processes.
Rebel proposed, created and implemented a management software system for Furnished Quarters that allows guests and corporate administrators unlimited, real-time access to account information before, during and after their stay. This mobile, user-friendly app works on guests’ phones, tablets, and desktops. Corporate administrative services professionals and corporate guests now have customized views of rate and booking information, and the ability to request housekeeping, maintenance and repair services.
The highly stylized, customizable portal has Google maps embedded, in addition to nine different pre-set categories that enable guests to easily search for specific restaurants, banks, local transportation and more. Internally, staffers can now view account information in one integrated system (instead of four systems, as in the previous platform). Furnished Quarters' management software system, the only one of its kind in the extend-a-stay category, is primed to grow and can be further enhanced and customized to meet the company’s changing needs.
Rebel helped guide me through the process of re-vamping my website and they walked me through other ways to expand my marketing reach. They were patient with me and tailored their services to my business. I have already seen an increase in business since being with Rebel!